The transition to working from home has gone incredibly smoothly overall, enabling seamless communication between brokers, cedents and reinsurers. Technological advancement has facilitated this transition but human behaviors are equally important in ensuring colleagues continue to feel “connected” to their co-workers, clients and the overall market.
Working from home is serving as a safer way to work during the pandemic, but workplace flexibility practices are part of the larger evolution around how and where work gets done. Currently, remote work is largely a reaction to COVID-19, but it’s time for business leaders to review and adjust their approach, taking into consideration employee preferences and longer-term sustainability.
BRINK News asked Kate Bravery, Global Advisory Solutions and Insights Leader for Guy Carpenter-affiliate Mercer, for her perspective on the future of work — which, in some ways, has arrived earlier than expected.